Unfortunately late arrivals cannot be accommodated. Our best efforts will be made where possible, or an offer for our next available appointment time.
24 hours’ notice is required to re-schedule your appointment, subject to availability. Cancellations with less than 24 hours’ notice or a booking no show will incur a 100% cancellation fee.
Treatments are non-refundable.
Gift vouchers are valid for 12 months.
Not applicable on sales.
Courtesy appointment reminders will be sent. Clients that cannot be contacted prior to their appointments will be cancelled.